Ed was previously the Director of Web & Communications Technology at the University of Maryland Medical System and was responsible for all aspects of their Web program. During his 16 years at UMMS, Ed has led the hospital industry with many Web “firsts,” but his most important and enduring contribution is clearly understanding what patients and caregivers want from a hospital Web site.
Ed also founded the Hospital Social Network List – a resource that tracks the social media activities of U.S. hospitals. An active member of the Health Care Social Media community, Ed was on the first external advisory board of the Mayo Clinic Center for Social Media. He was also inducted into the 2012 Internet Healthcare Hall of Fame.
While at home on Twitter and Facebook, Ed’s favorite networking tool is the telephone.